Services
Course-of-construction and builders-risk restoration
Encore Restoration is an employee-owned Canadian firm, based in Vancouver, BC, that specializes in large and complex industrial, commercial, institutional, and course-of-construction disaster restoration across Canada except Quebec. This page is the course-of-construction and builders-risk line for losses on active builds, renovations, and expansions across Canada except Quebec.
Who this service is for
This line is for general contractors, developers, project managers, and the course-of-construction or builders-risk carriers on an active site. Encore Restoration is employee-owned, based in Vancouver, and mobilizes the work across Canada except Quebec. It is large-loss recovery, not a residential service. Assigned files are 24/7.
Losses that strike while a building is under construction, renovation, or expansion are a distinct class of work. Incomplete envelopes, temporary power, open floors, staged materials, and multi-trade sites change the mitigation decisions.
The same large-loss discipline used on occupied ICI facilities applies here, sequenced for safety, schedule, and claim documentation. Adjusters and loss consultants use the adjuster page for the documentation targets.
Scope of work
The published scope is emergency stabilization on active sites; protection of work-in-progress, materials, and installed systems; water extraction, drying, and fire or smoke remediation mid-build; coordination with contractors, developers, project managers, and carriers; and documentation of scope, delay context, and recovery options. The method is Stabilize, Assess, Recover, Rebuild.
- Emergency stabilization on active construction sites
- Protection of work-in-progress, materials, and installed systems
- Water extraction, drying, and fire and smoke remediation mid-build
- Coordination with general contractors, developers, project managers, and carriers
- Documentation for scope, delay context, and recovery options
Emergency stabilization is the first published course-of-construction action. An active build does not pause cleanly: temporary power, open floors, and other trades are still in the way. Stabilize contains the hazard and limits secondary damage so the general contractor can see a site rather than a spreading loss. Encore Restoration provides that response 24/7 on assigned files. The triggers already named are fire, water, collapse, storm, and construction-related damage. The work is mobilized from Vancouver across Canada except Quebec, on 236-836-2673.
How the response protocol applies
This service uses Encore Restoration’s four-phase protocol: Stabilize, Assess, Recover, then Rebuild. Stabilize contains hazards. Assess builds the shared record, including thermal imaging and structural mapping where that phase applies. Recover runs cleaning, drying, and specialized restoration in parallel where possible. Rebuild closes reconstruction. Assigned files are 24/7.
The full phase descriptions, emergency actions, and the documentation table live on the ICI Response Protocol page. Adjusters and loss consultants can use How Encore works with adjusters and loss consultants for the same timelines.
Documentation on an assigned file
On assigned files, targets are project file access in about 1 hour, an initial report and budgets in about 24 hours, and plans, photos, and moisture logs in about 72 hours. Repair breakdowns are targeted in about 14 days where relevant. Scope stays ICI or course of construction, across Canada except Quebec.
Timelines are targets on assigned files and apply where the item is relevant. Full phase notes sit on the protocol page linked above.
Where the work is mobilized
Encore Restoration mobilizes from its Vancouver, BC head-office presence across Canada except Quebec. One national number, 236-836-2673, covers every file. City names are deployment regions, with no separate branch phone and no published street address. The firm is employee-owned. Work still follows Stabilize, Assess, Recover, Rebuild.
Provinces and territories, and the named deployment regions, are on the service area page. This service page is not a local branch. Head-office presence is Vancouver, BC.
Questions about this service
These answers restate the published scope for this service. They do not add certifications, branch offices, or a residential line. Encore Restoration is employee-owned, based in Vancouver, and works across Canada except Quebec. The protocol remains Stabilize, Assess, Recover, Rebuild, with 24/7 response on assigned files.
What is course of construction / builders-risk restoration?
It is recovery while a building is under construction, renovation, or expansion. Encore Restoration treats course-of-construction and builders-risk files with the same large-loss discipline as occupied ICI work. The service area is Canada except Quebec.
Who does Encore coordinate with on an active build?
General contractors, developers, project managers, and course-of-construction or builders-risk carriers. The published work is emergency stabilization, protection of work-in-progress, materials, and installed systems, and documentation that supports scope, delay context, and recovery options.
What kinds of damage are named for course-of-construction losses?
Fire, water, collapse, storm, and construction-related damage. Water extraction, drying, and fire and smoke remediation mid-build are in the published scope. The protocol is Stabilize, Assess, Recover, Rebuild, with 24/7 emergency response on assigned files.
Does a course-of-construction file include Quebec or residential work?
No. Encore Restoration does not serve Quebec and does not run a residential service line. Course-of-construction work is mobilized from Vancouver on the national number 236-836-2673.
Related pages
These links stay inside Encore Restoration’s published ICI and course-of-construction model. The hub and the sibling services describe the other pillars. The protocol page holds the timelines, from 24/7 response through the 14-day repair breakdown target. Nothing here adds a Quebec page or a residential service.